Developing a Violence Prevention Program

Oregon OSHA Online Course 120

This material is for training purposes only. Its purpose is to inform Oregon employers of best practices in occupational safety and health and general Oregon OSHA compliance requirements. This material is not a substitute for any provision of the Oregon Safety Employment Act or any standards issued by Oregon OSHA. For more information on this online course and other OR-OSHA online training, visit the Online Course Catalog.

Course Modules

 Course Introduction

Download all Modules with Acrobat Reader.

Assignments Worksheet

Module One: Initial Risk Assessment and Review

• Evaluating past incidents of violence.
• Overview of Type I,II,and III violence
• Considering the location of your business.
• Reviewing the OSHA 200 log.
• Analyzing the interactions between workers and the public.
• Analyzing high-risk activities.

• The overall approach.
• Pre-employment screening.
• Internal Communications in Case of Emergency.
• Duties and responsibilities of management.
• Ground rules for behavior.
• Model Policy for Workplace Threats and Violence.

• Periodic risk assessments.
• Improvements to increase safety.
• Documenting the risk assessments.
• Making the results available to workers.
• Developing written instructions.
• Overview of inappropriate behaviors.

• Training strategies for at-risk workers and their supervisors.
• Suggestions on personal conduct to minimize violence.
• Warning Signs of Potentially Violent Individuals.
• Ensuring compliance with violence prevention procedures.
• Maintaining training records.

• Reporting incidents of violence.
• Supervisor reporting actions.
• Implementing corrective action.
• Creating a Threat Management Team
• Developing a Threat Incident Report System
• Addressing violent or threatening incidents
• Evaluating security after a threat or incident.

• Developing a Trauma Plan.
• Develop a Communications Plan
• Information and counseling services.
• Prosecution of offenders.
• Disciplinary actions

• The annual plan evaluation.
• Documenting the review.
• Revising the program.
• Evaluating incident response

Quiz Answers

• Extended response assignments
• Course evaluation
• Certificate information

• Appendix A: Instructor Bio
• Appendix B: Tips on Completing Assignments